Thomas & Friends: Day of the Diesels FAQ

1. How can I skip the introduction?

You can skip the introductory animation at any time by tapping on the screen.

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2. The sound is not working correctly.

To begin, please ensure that your device is not muted. You can check this in your device settings, under "General." You should also make sure the narration is enabled within the Day of the Diesels app. Tap the train icon at the bottom of the screen to make sure the narration is toggled "ON." Narration will also stop when the user interacts with another element on screen, but can be refreshed at any point. Simply tap the white "Refresh" icon below the text.

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3. The screen is grayed out an the interactions aren't working. What's wrong?

Make sure the horizontal menu bar, at the bottom of the screen, is not open. You cannot interact with this application when the navigation is open.

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4. Why is the app crashing?

If the app is crashing on your device, please confirm that you have the latest version of Day of the Diesels. You can check this by accessing the “Updates” section (lower-right corner of the App Store). Another step to try is closing all background apps (to clear up space) and restarting your device. Simply hold down the power button until the "slide to power off" option appears.

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